Reference

Your Rights and Our Policy Commitments

basic4d operates under a clear set of legal terms that govern how your account, data, and transactions — including those via DANA, OVO, and GoPay — are handled.

Account Data ProtectionLocal Payment PolicyJurisdiction-Dependent AccessCookie & Retention PolicyContact Rights

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DATA & SECURITY

How basic4d Handles Your Data and Account Security

Account security at basic4d is built around verified wallet linkage and OTP-based login confirmation. When you log in, a one-time code is sent to your registered number — no session opens without it. Your DANA, OVO, or GoPay wallet details are stored in encrypted form and never exposed in plain text to any internal or external system.

Data Handling Personal data collected at registration — name, contact number, and linked e-wallet — is used only for account operation and fraud prevention. It is never sold or shared for advertising.

Cookie Policy We use session and preference cookies only. No third-party tracking cookies are placed without your consent. You can clear or block them through your browser or mobile settings at any time.

Account Security OTP verification is required at every login. If you notice unrecognised activity, use the account lock option in settings immediately — our support team can assist within minutes.

Retention and Deletion We keep account records for the duration required by our legal obligations. Once that period ends, data is deleted or anonymised. You may request early deletion by contacting support via email.

How Our Legal Terms Apply to Your Account

basic4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our terms exist to make the relationship between you and basic4d clear and fair. When you connect your DANA, OVO, or GoPay wallet to your account, the transaction data processed is governed by our data handling policy — not shared with third parties for marketing purposes.

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Eligibility to use the platform depends on your local jurisdiction; we do not make blanket availability claims. Players in Bandar Lampung and other parts of Indonesia should verify that access is permitted under applicable local law before registering. Cookies on our platform serve functional purposes: keeping
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your session active, remembering your preferred payment method, and maintaining lobby state across pages. You can manage cookie preferences through your browser settings at any time. Account data — including wallet linkage history and session logs — is retained for the period required by our operational
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and legal obligations, after which it is deleted or anonymised. Any changes to these terms are communicated via your registered account notification channel before they take effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT

Reach Us for Policy and Account Questions

Live Chat Support Reach our account support team directly through the live chat window in your account dashboard. Available around the clock for policy clarifications and account data requests.

Email for Legal Requests Send formal data access, correction, or deletion requests to our support email. We acknowledge requests within one business day and process them according to our retention policy.

Account Help Centre Our help centre covers cookie settings, wallet data queries, and jurisdiction eligibility questions. Access it from the account menu on mobile or desktop without needing to contact support first.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms, data practices, and account rights work in practice.

No. Your linked wallet details are encrypted and used only to process your own deposits and withdrawals. We do not share payment data with advertisers or unrelated third parties.

Yes. Send a data access request to our support email. We will confirm receipt within one business day and provide your account data summary in line with our retention policy.

Log in, go to account settings, and edit your registered details directly. For changes to your linked e-wallet — DANA, OVO, or GoPay — contact support via live chat to complete wallet verification.

Access depends on local law and is available only where permitted in eligible regions. We recommend checking whether online gaming platforms are lawful in your specific area before creating an account.

We retain records for the period required by our operational and legal obligations. After that period, your data is deleted or anonymised. You can request early deletion through our support email.

We use functional cookies to keep your session active and remember your payment preferences. You can manage or clear these through your browser settings or mobile app privacy controls at any time.

Your Rights and Our Policy Commitments

How basic4d Handles Your Data and Account Security

Reach Us for Policy and Account Questions

Common Questions About Our Legal Terms

01 Does basic4d share my DANA, OVO, or GoPay details with third parties?

02 Can I request a copy of the data basic4d holds on my account?

03 How do I update or correct my account information?

04 Is basic4d available in all regions of Indonesia?

05 How long does basic4d keep my account data after I close my account?

06 What cookies does basic4d use and how do I manage them?

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